... I chose the WD My Book Pro 500 GB - identical to the 320 GB but larger capacity - because of its compatibility Mac OS X. I partitioned the drive 3 ways: one to use as an emergency Boot drive on Mac OS X 10.4.11 (I was having issues with OS X 10.5.5 stability on y root internal drive). I was NEVER able to use the WD as a Boot Drive. Strike 1.

Almost immediately, my Mac would only detect the external drive app. one in ten times. I was told to juggle the interface cords by WD - and that worked, intermittently, until it didn't work any longer. Strike 2.

Western Digital was extremely uninterested. Recover the data using an outside vendor - at a cost, I am appalled to say, of upwards of $1700.00. Then WD would be happy to replace my erased defective out-of-the-box drive with a comparable one.

I brought the drive to a local data recovery shop, hoping to save some money. The problem they told me was a systemic design flaw. $1700.00. Strike 3.

I am totally and permanent;y disabled with a prognosis of 5 years. That is in addition to the 5 years of digital and multimedia footage I had stored on the My Book Pro.

Western Digital further informed me that their external hard drives, when used as directed, are susceptible to data recovery failures for which they are not liable. Strike 4.

I did extensive research when choosing this WD external drive. No where did WD point out data loss was an expectable outcome of proper usage of their defective devices. Strike 5.

I am looking into litigation.

DO NOT BUY A DRIVE FROM WESTERN DIGITAL!!!.

PLEASE CALL WESTERN DIGITAL AND LET THEM KNOW YOU THINK THEY SHOULD STAND BEHIND THEIR PRODUCTS!!! ...
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